Kai Fitness健身工作室须知
1. 健康与准备
客户在上课前一天应避免过量饮酒并保证良好睡眠。如因生病、饮酒、睡眠不足或受伤等原因感到不适，请立即告知教练，以便安全调整训练内容。
2. 请假政策 私教课程请假须提前至少24小时通知。 · 距上课时间24小时内通知：扣除0.5节课程 · 距上课时间12小时内通知：扣除1节课程 （提供医生证明可作为例外情况） 少儿课程、假期班及成人团课也须提前24小时请假。24小时内的请假将不被接受（医生证明除外）。
3. 停车规定 请将车辆停放在Kai Fitness指定车位内。禁止使用其他物业的车位。如车位已满，可暂时将车停靠在门口靠墙边，待有空位后及时移车。
4. 到达与离开 请勿提前进入或课后逗留。如提前到达，请在车内等候至上课时间再进入。
5. 进场流程 请在上课时间按门铃。听到门禁开启铃声后请在15秒内进场。如门未开启，请再次按铃。
6. 私教课热身 私教客户到达后请在楼下区域选择一台有氧器械，进行5分钟低强度热身。
7. 卫生要求 请自备水壶和毛巾。训练时请在使用的器械或垫子上铺放毛巾，并及时擦干汗水，以保持卫生并防止滑倒。
8. 器械使用 客户未经教练许可不得擅自使用任何器械或设施。
9. 家长与访客 仅在试课当天允许家长进入场地。常规课程期间，为避免干扰，家长请勿进入训练区域。请使用指定停车位接送孩子。如需等候，建议在车内等待。
10. 私教课程有效期 从第一节课开始起计算： · 10节或20节课程：有效期为6个月 · 30节课程：有效期为12个月 · 50节课程：有效期为18个月
11. 团课课程有效期 · 成人团课（10节）：生效后有效期为6个月，最多可补课2节 · 少儿课程：每学期允许补课1次，仅限当学期内使用 请假须提前至少24小时通过电子邮件（service@kaifitness.com.au）或微信(kaifitness_2024)通知，并获得我方确认方可生效。
12. 早鸟优惠 指定时间之前报名完整10周/学期的少儿课程可享受$50早鸟优惠。不适用短于10周的课程报名。
13. 退款政策 所有课程购买均不予退款。
请大家一起维护我们工作室良好的运动环境，谢谢配合！
tnesKai Fitness Studio Policy
1. Health & Readiness
Clients should avoid excessive alcohol and ensure good sleep the day before class. If unwell—due to illness, alcohol, lack of sleep, or injury—please inform your coach immediately so training can be adjusted safely.
2. Cancellation Policy
Private training cancellations require at least 24 hours’ notice.
· Notice within 24 hours: 0.5 session deducted
· Notice within 12 hours: 1 session deducted
(GP certificate accepted as exemption)
Kids’ classes, holiday camps, and adult group classes also require 24 hours’ notice. Cancellations within 24 hours are not accepted (except with a GP certificate).
3. Parking
Park only in the designated Kai Fitness spots. Do not use other properties’ spaces. If full, you may temporarily park vertically near the entrance wall and move your car once space is available.
4. Arrival & Departure
Do not enter before class or stay after. If early, please wait in your car until start time.
5. Entry Procedure
Ring the doorbell at your scheduled time. Enter within 15 seconds once the buzzer sounds. If not opened, ring again.
6. Private Session Warm-Up
Private clients should begin with a 5-minute, low-intensity cardio warm-up downstairs after arriving on time.
7. Hygiene
Bring your own water bottle and towel. Always place a towel on equipment/mats and wipe sweat to maintain hygiene and prevent slipping.
8. Equipment Use
Clients must not use any equipment or facilities without coach permission.
9. Parents & Visitors
Parents may enter on trial day only. During regular kids’ classes, please stay outside to avoid distractions. Use the designated parking. Waiting parents should remain in their cars.
10. Private Session Validity
Effective from the first session:
· 10 or 20 sessions: valid 6 months
· 30 sessions: valid 12 months
· 50 sessions: valid 18 months
11. Group Class Validity
· Adult group classes (10 sessions): valid 6 months, with up to 2 make-up classes
· Kids’ classes: 1 make-up class per term, valid only within that term
Absences must be notified at least 24 hours in advance via email (service@kaifitness.com.au) or WeChat(kaifitness_2024), and confirmed by our team.
12. Early Bird Discount
Registering for a full 10-week term of kids' classes before the specified deadline qualifies for a $50 early bird discount. Not available for shorter enrolments.
13. Refund Policy
All purchases are non-refundable.
Thank you for helping us maintain a safe, clean, and respectful environment at Kai Fitness!
2. 请假政策 私教课程请假须提前至少24小时通知。 · 距上课时间24小时内通知：扣除0.5节课程 · 距上课时间12小时内通知：扣除1节课程 （提供医生证明可作为例外情况） 少儿课程、假期班及成人团课也须提前24小时请假。24小时内的请假将不被接受（医生证明除外）。
3. 停车规定 请将车辆停放在Kai Fitness指定车位内。禁止使用其他物业的车位。如车位已满，可暂时将车停靠在门口靠墙边，待有空位后及时移车。
4. 到达与离开 请勿提前进入或课后逗留。如提前到达，请在车内等候至上课时间再进入。
5. 进场流程 请在上课时间按门铃。听到门禁开启铃声后请在15秒内进场。如门未开启，请再次按铃。
6. 私教课热身 私教客户到达后请在楼下区域选择一台有氧器械，进行5分钟低强度热身。
7. 卫生要求 请自备水壶和毛巾。训练时请在使用的器械或垫子上铺放毛巾，并及时擦干汗水，以保持卫生并防止滑倒。
8. 器械使用 客户未经教练许可不得擅自使用任何器械或设施。
9. 家长与访客 仅在试课当天允许家长进入场地。常规课程期间，为避免干扰，家长请勿进入训练区域。请使用指定停车位接送孩子。如需等候，建议在车内等待。
10. 私教课程有效期 从第一节课开始起计算： · 10节或20节课程：有效期为6个月 · 30节课程：有效期为12个月 · 50节课程：有效期为18个月
11. 团课课程有效期 · 成人团课（10节）：生效后有效期为6个月，最多可补课2节 · 少儿课程：每学期允许补课1次，仅限当学期内使用 请假须提前至少24小时通过电子邮件（service@kaifitness.com.au）或微信(kaifitness_2024)通知，并获得我方确认方可生效。
12. 早鸟优惠 指定时间之前报名完整10周/学期的少儿课程可享受$50早鸟优惠。不适用短于10周的课程报名。
13. 退款政策 所有课程购买均不予退款。
请大家一起维护我们工作室良好的运动环境，谢谢配合！
tnesKai Fitness Studio Policy
1. Health & Readiness
Clients should avoid excessive alcohol and ensure good sleep the day before class. If unwell—due to illness, alcohol, lack of sleep, or injury—please inform your coach immediately so training can be adjusted safely.
2. Cancellation Policy
Private training cancellations require at least 24 hours’ notice.
· Notice within 24 hours: 0.5 session deducted
· Notice within 12 hours: 1 session deducted
(GP certificate accepted as exemption)
Kids’ classes, holiday camps, and adult group classes also require 24 hours’ notice. Cancellations within 24 hours are not accepted (except with a GP certificate).
3. Parking
Park only in the designated Kai Fitness spots. Do not use other properties’ spaces. If full, you may temporarily park vertically near the entrance wall and move your car once space is available.
4. Arrival & Departure
Do not enter before class or stay after. If early, please wait in your car until start time.
5. Entry Procedure
Ring the doorbell at your scheduled time. Enter within 15 seconds once the buzzer sounds. If not opened, ring again.
6. Private Session Warm-Up
Private clients should begin with a 5-minute, low-intensity cardio warm-up downstairs after arriving on time.
7. Hygiene
Bring your own water bottle and towel. Always place a towel on equipment/mats and wipe sweat to maintain hygiene and prevent slipping.
8. Equipment Use
Clients must not use any equipment or facilities without coach permission.
9. Parents & Visitors
Parents may enter on trial day only. During regular kids’ classes, please stay outside to avoid distractions. Use the designated parking. Waiting parents should remain in their cars.
10. Private Session Validity
Effective from the first session:
· 10 or 20 sessions: valid 6 months
· 30 sessions: valid 12 months
· 50 sessions: valid 18 months
11. Group Class Validity
· Adult group classes (10 sessions): valid 6 months, with up to 2 make-up classes
· Kids’ classes: 1 make-up class per term, valid only within that term
Absences must be notified at least 24 hours in advance via email (service@kaifitness.com.au) or WeChat(kaifitness_2024), and confirmed by our team.
12. Early Bird Discount
Registering for a full 10-week term of kids' classes before the specified deadline qualifies for a $50 early bird discount. Not available for shorter enrolments.
13. Refund Policy
All purchases are non-refundable.
Thank you for helping us maintain a safe, clean, and respectful environment at Kai Fitness!